Crickets Bet FAQ

No. Under Crickets Bet's terms, each person may only hold one account. Creating multiple accounts is a violation of the terms and conditions, and all associated accounts may be suspended.

KYC (Know Your Customer) is an identity verification process. You may be required to submit a copy of your NID or passport for large withdrawals. This protects your account and helps prevent fraud.

After logging in, go to Account Settings to update your password or email address. You will need to confirm your current password along with the new details. If you run into any issues, please contact support.

Deposits at Crickets Bet can be made via mobile banking, bank transfer, or e-wallets. For more details, Deposit Page here.

The minimum deposit amount at Crickets Bet may vary depending on the payment method. Generally, you can get started with a very small amount. Visit the deposit page or contact support for the latest details.

Deposits are processed instantly for most payment methods. Bank transfers may take up to 1–3 business days. If your balance does not update after a deposit, please contact support with your transaction ID.

Crickets Bet does not charge any extra fees on deposits. However, your bank or mobile banking provider may apply their own transaction fees. Please check with your payment provider for details.

Withdrawals from verified accounts at Crickets Bet are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Completing KYC verification before your first withdrawal speeds up the process.

Yes, daily and weekly withdrawal limits may apply and vary depending on your account verification level. Fully KYC-verified accounts generally qualify for higher limits. Contact support for more details.

Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements that must be met first. Terms vary by bonus — for more details, Terms and Conditions here.

If your withdrawal is rejected, the reason will be sent to you by email. Common reasons include incomplete KYC, unmet wagering requirements, or mismatched account details. Resolve the issue and resubmit your request. Contact support if you need assistance.

After registering at Crickets Bet, a welcome bonus is automatically credited on your first deposit. Simply complete registration and deposit the minimum required amount to claim it.

A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw. For example, a 30x wagering requirement on a BDT 100 bonus means you need to place BDT 3,000 in total bets.

Free spins are only valid on specific slots games listed in the bonus offer. Free spins have a limited validity period, so use them as soon as you receive them.

Crickets Bet offers betting on 30+ sports including cricket, football, tennis, badminton, and basketball. All major tournaments are covered, including IPL, BPL, FIFA, and the T20 World Cup.

Live Betting lets you place bets on a match in real time as it unfolds. Odds update continuously based on the flow of the game, and a variety of bet types are available throughout the match. To access Live Betting on Crickets Bet, Login here.

Once a bet is placed, it generally cannot be cancelled. However, some events offer a cash-out option that lets you lock in a partial return before the match ends. This feature is not available on all matches.

Crickets Bet features over 1,000 slot games from the world's leading game providers — from classic slots to modern video slots and mega jackpot games.

All slot games at Crickets Bet use certified RNG (Random Number Generator) technology, ensuring completely fair and unpredictable results. RTP (Return to Player) indicates the percentage of total bets returned to players over time — typically 95–98%.

Yes! In the Live Casino section on Crickets Bet, you can play in real time with professional live dealers. Blackjack, Roulette, Baccarat, and many more games are available via high-definition streaming.

Yes, Crickets Bet uses advanced SSL/TLS encryption to keep your personal and financial information secure at all times. Your data is never shared with third parties. To learn more, Privacy Policy here.

After logging in, navigate to the "Security" section in Account Settings to enable 2FA. You can add a second layer of protection using a mobile OTP or an authenticator app.

If you suspect any unauthorised activity, change your password immediately and contact Crickets Bet support as an urgent matter. Our team will temporarily lock the account, investigate, and assist with recovery if needed.

The Crickets Bet app is available on both Android and iOS. On the download page, and download the app for your device.

The app offers biometric login, push notifications, faster loading, and offline browsing. The quality of the gaming and betting experience is the same on both, but the app delivers an overall smoother experience.

On Android devices, you may need to enable installation from unknown sources. Go to Settings > Security > Install Unknown Apps and toggle it on. If the issue persists, contact Crickets Bet support.